Here at Automotive Warranty Diagnostics (AWD), we are available to help dealership owners and manufacturers with providing training to those completing warranty invoicing and monitoring related expense. Utilizing decades of experience, our team provides clear and concise training that focuses on through understanding of the policies and procedures required for successful claiming.

If your dealership is selected for an audit, these policies suddenly become very significant. AWD will help you strengthen your store’s repair and claiming processes through a step by step consulting service. We will determine where your team has non-compliant, provide an education to key team members and implement customized processes that meet your objectives. AWD will also work directly with your selected team members to provide one-on-one training to get them ready to prepare your documentation and submit for payment by working with our manufacture master trained individuals.

As a manufacture, training is key to confirm claims received represents the anticipated expense following established policies and procedures. A well trained dealership network allows for a better relationship between the OEM and dealer body. AWD has been hosting warranty webinars and workshops combined for over ten years and would be interested in discussing how we can work together to reach your goals.